Permanent Inbound Call Centre Advisor

Search Consultancy
16160.00 GBP Annual
12 Sep 2017
10 Oct 2017
Contract Type

What if we told you that the 'Google' of the call centre world was recruiting? That by working here, you'd be joining a buoyant culture in state of the art offices that you won't want to leave at the end of the day? If you are passionate about delivering great customer service and want to join a great team of call centre associates in the bustling city centre of Leicester, apply for this permanent, full-time position today.

You will be working for a major insurance company committed to delivering the highest possible standards of customer service. All you need is a passion for customer service, and the will and desire to be successful. With this opportunity you could be enjoying all of the excitement and benefits that working for a fast-growing organisation can deliver.

The Incentives

  • Annual Bonus scheme, up to 5% of your annual salary based on both individual and company
  • 23 day holiday entitlement plus 8 days bank holiday
  • Weekly incentives which include prizes such as smart TVs and games consoles!
  • Work/Life Benefits - include childcare vouchers, private health care, cycle to work scheme, as well as discounts/cash back with hundreds of high street retailers

The Role

  • Receiving inbound calls
  • Answering queries and solving issues for customers
  • Providing the highest standards of customer service
  • Recording relevant information in the firm's database
  • Maximise sales opportunities

What we are looking for

  • An enthusiasm for great customer service
  • The ability to build rapport & create an excellent customer service experience
  • Opportunity to work in a fast-paced, exciting environment
  • Excellent problem-solving and communication skills

What will you receive?

  • A competitive starting salary of GBP16,160 which will increase as you develop and progress within the role up to GBP19,250
  • A comprehensive training programme with ongoing support, to ensure you are confident in your role
  • The opportunity for and potential for a long-lasting, rewarding career
  • Flexible shifts available, making it easy to achieve a great work/life balance
  • Working 5 days, between 8am and 9pm, Monday to Friday. Saturday's are 9am-5.30pm and Sunday's are 10am - 5pm
  • Great transport links, with Leicester train station just 2 minutes away

With great opportunities for career advancement if you want them and imminent interview and start dates, what are you waiting for? Apply today or get in touch with contact centre recruitment specialist Christopher Bate at Search Consultancy, Leicester's leading recruitment consultancy for more information, or an informal discussion, about the opportunities that await.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.