Parts Sales Advisor / Administrator

Location
Derby, Derbyshire
Salary
£18000 Salary + bonus incentive
Posted
13 Sep 2017
Expires
11 Oct 2017
Contract Type
Contract
Hours
Full Time

Parts Sales Advisor / Administrator

Geoff Cox Leisure Denby have an exciting vacancy within their Motorhome and Caravan Department and are looking to recruit a dedicated parts and accessory advisor, proficient and knowledgeable in the motorhome and caravan market to handle all their parts sales and administration duties.

An Ideal candidate to join our small team, would be energetic and confident when dealing with customers but also efficient and well organised when it comes to Administration.

The main duties will be:

  • Dealing with customer enquiries for all main brands and franchises for parts and accessories using email, telephone and face to face communication.
  • Processing parts and accessory orders received through our computer system
  • To ensure all administration is correct for inward and outward parts
  • Handling and processing payments
  • Dealing with suppliers to ensure timely delivery of parts and accessories
  • Manage customer expectation and maintain high standards of customer service at all times
  • Where possible implement new procedures to ensure timely delivery of parts and accessories and accurate administration
  • Manage stock records and reports regularly
  • Receive and process parts deliveries to ensure timescales are met

Key competencies would include

  • Excellent IT and business administration skills
  • Knowledge of the Motorhome, automotive and leisure industry
  • Excellent problem solving and improvisational skills
  • A Positive ‘Can do attitude’ and good initiative
  • A positive attitude towards meeting customer satisfaction and dealing with complaints
  • Being able to react quickly to high customer demand
  • Being well organised, methodical and detailed in your work
  • Confidence and a good ability to handle complex sales enquiries

Hours of work

Normally 40 hours per week with 30 mins lunch per day Monday – Friday 8.30 – 5pm. Some Saturdays and Outdoor events as required. A small degree of flexibility is excepted to meet high demand during busy times.

Wage & holidays

£18000 Salary + bonus incentive

Holidays 20 days + BANK HOLIDAYS IN LEU IF WORKED

Pension Scheme offered

Location:

Geoff Cox Car Sales ltd

122 Derby Road

Denby

Derbyshire

DE5 8LG

Tel:01332 781562

Email: gavin@geoffcox.co.uk

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