1st line Support Engineer

Recruiter
Senitor Associates Limited
Location
Derby
Salary
£17k - £22k pa
Posted
10 Aug 2017
Expires
16 Aug 2017
My client is a technology focused organisation looking for a Junior Support Engineer with a computing or related degree to join their Help desk team. This is an urgent requirement so please get in touch ASAP. The ideal candidate will have 1-2 years 1st line Support experience in a help desk environment and looking for career progression into 2nd line. This is a fantastic opportunity for IT Graduates or those who've finished an apprenticeship with commercial experience. Job Purpose: To provide 1st line user, desktop and network support and be responsible on a day to day basis for monitoring the backups and the off-site storage of tapes. Key Responsibilities: Business Support - 1st Line User and Wintel Support for Derby and London - User Account Management (Active Directory) - Client VPN Support - Document Management Support & Workspace Creation - Installation and management of local desktop software. - Management of nightly backups and off-site tape storage. - Deployment and management of mobile devices. - Deployment of Windows patches using WSUS - Management of AV/Malware signature deployment and updates Technical knowledge to include: - Microsoft Active Directory - Windows Server 2012 - Windows 7 - McAfee E-Policy Orchestrator - HPE Data Protector - Basic Networking including troubleshooting Key Skills: - Problem Solving - Communication; interpersonal - Process Analysis - Keyboard skills - Presentation Bespoke on the job training will be offered to the successful candidate with development possible into many different areas of the business. Please send your CV for immediate attention to: or call me on Good luck Emma For more information about Senitor and the opportunities we have to offer follow us on Twitter SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.