Customer Delivery Controller
Customer Delivery Controller Circa £27,000 Leicester Are you: - Analytically minded with the ability to foresee risk? - Driven by the delivery of exceptional customer service? - Well organised, reliable and extremely accurate? If you have answered yes to the above questions, this may be the role for you Customer Delivery Controller - The Company: Our client, an innovative, distinctive organisation located within Leicester are looking for a Purchasing Manager to join their highly successful and motivated team. Customer Delivery Controller - The Opportunity: You will ensure that all Finished Goods stocks are correctly located in the designated Finished Goods warehouse and managed through routines of PI Checking and Stock Rotation. You will also ensure all UK and Export customer orders are consolidated, picked and prepared ready for dispatch via the most appropriate method and where issues arise investigate and respond to any customer complaints within the agreed timescales incorporating RCA processes and corrective actions. Ensuring that all subsidiary shipments are quality checked and loaded safety before dispatch you will ensure that they meet the standards required for delivery. You will also ensure that the safety of all staff working in the Customer Delivery Team is assured at all times working within company procedures and processes. Customer Delivery Controller - About you: - Excellent leader able to demonstrate an open and inclusive approach with the ability to train others - Excellent understanding of Logistics functions and safety checks - Customer focused with an ability to convey a real enthusiasm for customer service - Well organised, reliable and extremely accurate - Knowledge of all Tropos stock management processes - Excellent communication skills - Ability to identify and communicate risk (Service, Quality, Health & Safety and Financial). - Ability to recommend and implement plans and actions to mitigate risk - Computer literate and numerate - Good analytical and reporting skills - Forklift certificate (balance and reach) If you do not receive a response within five working days then unfortunately your application has been unsuccessful on this occasion. Eileen Richards Recruitment are experienced within seven different sectors consisting of Accountancy and Finance, Customer Service and Sales, Executive Search and Selection, Human Resources, Insurance, Legal and Office inc Marketing. If we can help you with any further roles in the future please do not hesitate to contact us. We look forward to hearing from you.