IT System Engineers

Reed Technology
£25k - £30k pa
09 Aug 2017
14 Aug 2017
I'm currently working with a major player within integrated security who have clients within various sectors worldwide. Due to recent developments within their IT department they're looking for 2 experienced IT System Engineers who will contribute to supporting their IT Infrastructure Job Description § Ensure all IT systems function within the parameters of the Service Level Agreements (SLA's) § Maintain and monitor server infrastructure and test environments § Install and test new products and enhancements to existing products in both test and live environments § Diagnosis and resolution of all system faults and failures in accordance with published SLA's and in a customer focused manner (1st & 2nd line) § Escalation of appropriate faults, failures and modification requests to the relevant parties, ensuring timely and appropriate responses in accordance with any existing service contracts § Engage as part of rollout team for projects § Maintain up-to-date technical skills to perform the role in a dynamic business environment § Provide support, development and administration for server based Systems, support and administration for security systems, networking systems including edge and Core switches, WAN Routers and Wireless networking systems. § As a member of the team, work closely with all parts of the business owning support tickets to resolution as well as helping develop the skills within the Helpdesk Team § Creating and updating system documentation and knowledge bases § The successful IT Systems Engineer should possess IT qualifications (or equivalent) or a good working knowledge of IT systems, for example:1 Active Directory administration, Microsoft Exchange Administration (2010) and Microsoft Systems Center Suite of products § Proven experience of support, development and administration for server based Systems including an understanding of Relational Database Management Systems Person Specification Essential § Windows Clustering and Network Load Balancing § Windows 2008/2012/2016 Server § Hyper-V Administration § Active Directory § SQL Server installation and maintenance § TSQL Querying for data retrieval § LAN/WAN TCP/IP environment § Hardware build and configuration § Comfortable working on own initiative and as part of a team § Experience working in a project based environment § Good communication and planning skills § HP and Dell Hardware Desirable § Microsoft Exchange § Cisco or other § MS Sharepoint § MCITP, MCSE, MCTS Key Competencies § Delivering great Customer Service § Delivering Objectives § Dealing with Complexity § Acting Professionally § Supporting and Working with Others Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.