Junior Account Manager

2 days left

Recruiter
Elevation Recruitment Group
Location
Doncaster
Salary
16000.00 GBP Annual
Posted
29 Jul 2017
Expires
26 Aug 2017
Contract Type
Freelance
Elevation Recruitment Group are currently recruiting on an exclusive basis for an experienced Customer Service Professional to join a fast paced Manufacturing firm in Doncaster. This is an on-going temporary assignment with a view to go permanent.

This will be joining the Customer Service team who has the commitment to providing value added services to both internal and external customers, whilst ensuring a positive and professional offering in a timely manner.

Key Accountabilities:
-Manage existing customer relationships
-Receive and accurately process customer information by telephone
-Receipt of customer orders via internal systems, mail and fax. To be processed accurately and fully price matched.
- To provide relevant documentation to a customer
-Ensure customer expectations are exceeded, consistently delivering a dependable and accurate service.
-Manage third party suppliers and stock availability/deliveries.
-Proactive communication to advise customers of potential availability and delivery issues.
-Establish and maintain relevant open lines of communication across the business and with field based sales and Technical teams.
-Daily contact with Transport and Distribution arranging alternative vehicle requests
-Proactively suggest improvements to further enhance best practice and service delivery

Elevation Office Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Administrators to Senior Office Managers throughout Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

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